DYSON PROBLEMS

Question:
  

Hand Dryer Expert,

Do you have any trouble shooting idea's for my Dyson Airblade hand dryer?

Thanks, Brad


Answer:

Brad,

Here are some common problems with trouble shooting suggestions. If the issue isn't resolved after call the Dyson Helpline at 888-DYSON-AB (397-6622).

Thanks, Hand Dryer Expert

Dyson Airblade Troubleshooting Suggestions:

PROBLEM: The Dyson Airblade handdryer fails to start. Check to make sure the unit is connected andwired correctly, and that it is turned on.

PROBLEM: The Dyson Airblade hand dryer is turning on and off erratically. Check that the sensor lenses are clean.

PROBLEM: The Dyson Airblade hand dryer sometimes cuts out when in use, but resumes operation after a period of time. Check that the air inlet at the base is clean and free of dust. If the air inlet is dusty, simply remove dust.

PROBLEM: Air is coming out of the front or back of the unit. Check for and remove any obstructions.

PROBLEM: Unit is making a rattling noise. Ensure that none of the tamper proof screws are loose. Tighten if necessary.

PROBLEM: Unit runs for approximately 2 seconds after hands are removed. Don't worry, the unit is operating correctly. There is a time delay function built into the unit.

PROBLEM: Unit runs for longer than 5 seconds after hands are removed. Check to ensure that the Infra-red sensors are not obstructed or dirty.

PROBLEM: Unit is not drying hands as fast as it used to. Verify that the air inlet is not blocked or obstructed. If necessary, clean the air inlet.

PROBLEM: Water collects on floor. During normal use, there may be some gathering of water underneath the Dyson Airblade hand dryer. Please ensure that the unit and surrounding surfaces are wiped and cleaned regularly.

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SPRAYING DOWN AN AIRBLADE


 

Dyson Airblade

Question:

Hand Dryer Expert,

Is it okay to spray the Dyson Airblade down with water? 

From, Molly


Answer:

Molly,

I spoke to the engineers at Dyson and their answer is “yes”. It is acceptable to spray the Dyson Airblade with water when needed.  This dryer has a water ingress rating of IPX5, which means it is approved for some water conditions, such as rain, but it should not be submerged. 

All hand dryers are made for the restroom and so are expected to be able to handle a certain amount of moisture. Having them outside is even permitted so long as they are not exposed to rain.   Some people like to clean restrooms by taking a fire hose to them.  If water gets into the workings of a hand dryer, this can actually void the warranty on many models.  I think the Dyson Airblade may be the best choice if you want to spray a restroom because it is made to capture water as it comes off your hands.  (As you know you put your hands down into the Airblade rather than below a regular dryer.)  But I would still take care not to spray water at the bottom of the unit where the air intakes are located.   Please remember that these are electrical appliances and electricity and water do not mix.

Thanks, Hand Dryer Expert

 

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Email:HandDryerExpert@gmail.com
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